Privacy Policy
Last updated: December 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from elen-casanovas.shop.
1. Information We Collect
We may collect:
a. Personal Information you provide
– Name
– Billing and shipping address
– Email address
– Phone number (if provided)
– Payment information (processed securely via Stripe or PayPal, we do not store card numbers)
b. Automatically Collected Information
– IP address
– Browser type
– Pages viewed
– Cookies (for store functionality, analytics, and security)
2. How We Use Your Information
We use your data to:
– Process and fulfil orders
– Communicate about your purchase
– Manage shipping and tracking
– Improve website performance and user experience
– Comply with legal requirements
We never sell or share your data with third parties for marketing purposes.
3. Payments
Payments are processed securely through Stripe or PayPal.
We do not have access to or store your full payment card details
4. Cookies
This site uses cookies for:
– Shopping cart functionality
– WooCommerce features
– Analytics (if enabled)
– Security
You may disable cookies in your browser, but the shop may not function correctly.
5. Data Retention
We retain order information for legal and accounting purposes.
You may request deletion of your personal data (except where we are required to keep order records).
6. Third-Party Services
Your information may be shared only with essential service providers:
– Payment processors (Stripe, PayPal)
– Shipping partners
– Hosting providers
– Analytics tools (if used)
All third parties follow GDPR-compliant practices.
7. Your Rights (GDPR)
As an EU/Spain-based user, you have the right to:
– Access your data
– Request correction or deletion
– Request data portability
– Object to processing
To exercise these rights, contact us at contact@elen-casanovas.com
8. Data Security
We take appropriate security measures to protect your information, including SSL encryption and secure hosting.
9. Changes to This Policy
We may update this Privacy Policy periodically. The date at the top reflects the latest version.